AI Systems Operator, Office of the CEO

Spencer Seay

AI Systems Operator, Office of the CEO · Product.ai

Builds and runs the internal AI operating system the Office of the CEO works through — the jobs, schedules, dashboards, and health checks that keep the team's AI agents and automations running. Does user research with the team as his users, and writes that system's roadmap for the CEO to ratify.

Goes deep on a problem before asking for help, and treats user research with his own team as how the system earns its keep.

LinkedIn → Personal site → GitHub →

Tenure

Joined September 2026

Owns

Internal AI operating system · Office of the CEO

About

An AI systems operator who keeps Product.ai's own internal tooling healthy — the jobs, schedules, dashboards, and health checks behind the team's AI agents, plus the roadmap he writes for the CEO to ratify.

Joined Product.ai in September 2026 as AI Systems Operator, Office of the CEO
Runs the internal AI operating system the Office of the CEO works through — the jobs, schedules, dashboards, and health checks that keep the team's AI agents and automations running
Does user research with the team as his users, and writes that system's roadmap for the CEO to ratify
Goes deep on a problem on his own before asking for help, but won't sit on a blocker out of pride; when something is checkable, he tests it rather than routing the question to a person
Prefers a call for troubleshooting something broken and writing for durable decisions, so the system's own history becomes a knowledge base

The arc

Keeps the operating system behind Product.ai's own AI agents healthy, and writes its roadmap for the CEO to ratify.

Sep 2026 → Now · Product.ai

Product.ai

AI Systems Operator, Office of the CEO

Builds and runs the internal AI operating system the Office of the CEO works through: the jobs, schedules, dashboards, and health checks that keep the team's AI agents and automations running, and the fixes when the system gets in an operator's way instead of helping them. Does user research with the team as his users, and writes the system's roadmap for the CEO to ratify.

Office of the CEO

Everything here is drawn from his own account of his current role at Product.ai. Connect on LinkedIn →

The through-line

He builds the system he can trust before he asks anyone to run on it — the health checks, the schedules, and the roadmap that keep Product.ai's own AI agents running.

Product.ai builds with operators like Spencer — and with a community of consumers and experts who shape what we ship. See open roles →

Connect with Spencer Personal site See the team

Agent View · application/ld+json

{
  "@context": "https://schema.org",
  "@graph": [
    {
      "@id": "https://product.ai/#organization"
    },
    {
      "@type": "Person",
      "@id": "https://product.ai/about/spencer-seay/#person",
      "mainEntityOfPage": "https://product.ai/about/spencer-seay/",
      "name": "Spencer Seay",
      "givenName": "Spencer",
      "familyName": "Seay",
      "jobTitle": "AI Systems Operator, Office of the CEO",
      "description": "Builds and runs the internal AI operating system the Office of the CEO works through — the jobs, schedules, dashboards, and health checks that keep the team's AI agents and automations running. Does user research with the team as his users, and writes that system's roadmap for the CEO to ratify.",
      "image": "https://avatars.githubusercontent.com/spenseay",
      "worksFor": {
        "@id": "https://product.ai/#organization"
      },
      "knowsAbout": [
        "AI systems operations",
        "Internal tooling and automation",
        "Reliability engineering for AI agents",
        "User research"
      ],
      "sameAs": [
        "https://www.linkedin.com/in/spencerseay/",
        "https://github.com/spenseay",
        "https://www.spencerseay.com/"
      ]
    },
    {
      "@type": "WebPage",
      "@id": "https://product.ai/about/spencer-seay/#webpage",
      "name": "Spencer Seay — AI Systems Operator, Office of the CEO | Product.ai",
      "description": "Builds and runs the internal AI operating system the Office of the CEO works through — the jobs, schedules, dashboards, and health checks that keep the team's AI agents and automations running. Does user research with the team as his users, and writes that system's roadmap for the CEO to ratify.",
      "url": "https://product.ai/about/spencer-seay/",
      "isPartOf": {
        "@id": "https://product.ai/#website"
      },
      "about": {
        "@id": "https://product.ai/#organization"
      },
      "publisher": {
        "@id": "https://product.ai/#organization"
      }
    },
    {
      "@type": "BreadcrumbList",
      "itemListElement": [
        {
          "@type": "ListItem",
          "position": 1,
          "name": "Product.ai",
          "item": "https://product.ai"
        },
        {
          "@type": "ListItem",
          "position": 2,
          "name": "About",
          "item": "https://product.ai/about/"
        },
        {
          "@type": "ListItem",
          "position": 3,
          "name": "Spencer Seay",
          "item": "https://product.ai/about/spencer-seay/"
        }
      ]
    }
  ]
}